Support

Pantalastock — help with the app

Need help with the Pantalastock app? We're happy to help with account access, syncing issues, bugs, or anything else you run into.

Before you reach out

To help us solve your issue faster, please include:

• A short description of what happened, and what you expected instead
• The screen you were on (e.g. Orders, Customers, Reports)
• Whether you're using the iOS app or the web dashboard
• A screenshot, if possible

Common questions

• I can't sign in. Double-check your email and password, and make sure you have an internet connection. If you've forgotten your password, contact us to reset it.
• My data isn't showing up. Pull down to refresh the screen you're on. If it still doesn't appear, email us with details and we'll look into it.
• I found a bug. Please email us a description of what happened — screenshots help a lot.

See also our Privacy Policy.